Terms and Conditions

Last Updated: April 24, 2026

Welcome to LUCUMA FASHION HUB. These Terms and Conditions govern your use of our website located at https://lucumafashionhub.com/ and the purchase of any products from our online store.

1. Acceptance of Terms

By accessing this website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. These terms apply to all users of the site.

2. Online Store Terms

You may not use our products for any illegal or unauthorized purpose.
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

3. Product Information and Pricing

We make every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue any product at any time.

4. Shipping and Delivery

We provide shipping only within India.
Standard delivery time is 4 to 5 business days.
Shipping charges are calculated at checkout. Lucuma Fashion Hub is not responsible for delays caused by courier partners or unforeseen circumstances (Force Majeure).

5. Mandatory Opening Video Policy

By purchasing from this website, you acknowledge and agree to our Strict Exchange Policy:

You agree that an unedited unboxing video is a mandatory requirement for any claim regarding damaged or missing items.
You agree that any discrepancies must be reported within 24 to 48 hours of delivery.
Without the video proof, no exchange or claim will be entertained by Lucuma Fashion Hub.

6. Accuracy of Billing and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail or phone number provided.

7. Intellectual Property

All content included on this site, such as text, graphics, logos, images, and software, is the property of LUCUMA FASHION HUB and is protected by Indian and international copyright laws.

8. Limitation of Liability

LUCUMA FASHION HUB shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of any of our products.

9. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, with jurisdiction specifically in Surat, Gujarat.

10. Contact Information

Questions about the Terms and Conditions should be sent to us at:

Email: lucumafashionhub@gmail.com
Address: UG-4 (UPPER GROUND), RAGHUVEER TRADE CENTRE, OPP. ASHIRWAD TEXTILE MARKET, SAROLI, SURAT – 395010

Terms and Conditions